The Centre for Operations Excellence is a multi-disciplinary centre with capabilities in supply chain, manufacturing, and service operations. To begin with, the centre will offer expertise in four areas:
Powerful diagnostics aimed at identifying opportunities for improvement in throughput, quality and costs in manufacturing operations;
Capability Building Workshops to develop operational talent in aspects such as lean operations, reliability excellence, statistical process control, process capability, problem-solving tools and performance dialogues;
Operations Excellence Assessment and benchmarking against global standards in operating systems, organizational standards, quality criteria, and people & culture;
Facilitation for Global Awards such as Deming Grand Prize and TPM Excellence Award.